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Jivaka Clinics

Appointments

JIVAKA CLINICS

Personalised Ayurvedic Care

At Jivaka Clinics, we listen, understand, and provide personalised Ayurvedic guidance tailored to your unique health needs. Our focus is on responsible care, lasting wellness, and informed health decisions.

Appointment Policy

Appointment Scheduling

  • Consultations are available by prior appointment only.
  • Appointment allocation is generally completed within 24–48 hours (two working days) following review of the submitted information.

Rescheduling

  • If you are unable to attend a scheduled consultation, please inform us as early as possible so that a suitable alternative appointment may be arranged.

Refund Policy

✓ Consultation fees are refundable if Jivaka Clinics is unable to provide the scheduled consultation.
✓ Refund requests made before appointment confirmation will be processed after review.
✓ Once a consultation has been completed, consultation fees are generally non-refundable.
✓ Where exceptional circumstances exist, refund requests may be considered on a case-by-case basis at the discretion of Jivaka Clinics.

Frequently Asked Questions

You may submit a consultation request through the online intake form available on our website.

Appointment allocation is generally completed within 24–48 hours (two working days) following review of the submitted information.

Your information is reviewed and a suitable consultation appointment is arranged. You will receive communication regarding the next steps.

Jivaka Clinics currently offers consultations primarily through online appointments. In-person consultations, where appropriate, may be arranged separately.

Initial Consultation (approximately 30 - 60 minutes): Rs.1000

Follow-Up Consultation (approximately 30 minutes): Rs.500

Relevant medical reports, investigation results, medication details, and any information related to your current health concerns.

Yes. Relevant reports and supporting documents may be submitted as part of the intake process.

No. Online consultations are not suitable for medical emergencies, severe symptoms, or situations requiring urgent physical examination.


Recommendations, including medicines where appropriate, are provided based on the clinical assessment and individual requirements.

Yes. Information shared with Jivaka Clinics is handled with appropriate privacy and confidentiality.

Yes. A unique Patient Reference Number is generated upon successful submission of the consultation request.


Follow-up requirements vary depending on the individual's condition, progress, and healthcare needs.

Online Consultation Policy

Nature of Online Consultations

Online consultations are intended to provide healthcare guidance, review health concerns, discuss reports, and offer recommendations based on the information provided by the individual.

Emergency Situations

Online consultations are not suitable for medical emergencies. If you are experiencing severe symptoms, chest pain, difficulty breathing, loss of consciousness, severe bleeding, or any other urgent medical condition, please seek immediate medical attention from the nearest emergency healthcare facility.

Privacy and Confidentiality

Information shared during the consultation process, including medical history, reports, and personal information, is treated with appropriate privacy and confidentiality. Information is used solely for healthcare-related purposes, appointment management, clinical assessment, and communication relating to your consultation.

Patient Responsibility

Individuals are responsible for providing complete and accurate information to the best of their knowledge. Incomplete or inaccurate information may affect the recommendations provided during the consultation.

Clinical Recommendations

Recommendations provided during online consultations are based on the information available at the time of consultation and should not be considered a substitute for emergency medical care or situations requiring immediate physical examination.

Appointment and Follow-Up

The need for follow-up consultations varies depending on the individual's condition, progress, and healthcare requirements. Where appropriate, follow-up consultations may be recommended to review progress and make necessary adjustments to the care plan.

Limitations of Online Consultations

Online consultations have certain limitations when compared with in-person clinical assessments. As physical examination may not be possible, recommendations are based on the information, history, reports, and documents provided during the consultation process. In some situations, an in-person assessment, additional investigations, or referral to another healthcare provider may be recommended.

Phone / WhatsApp

+91-94948 84422

Jivaka Clinics

Contact us

For general enquiries, appointment-related assistance, or support, please contact us

Email

info@jivakaclinics.com

Consultations are available by prior appointment only.

Online consultation requests may be submitted through the Request Consultation form.

For appointment-related enquiries, please quote your Patient Reference Number wherever applicable.